FAQs

Choosing Your Venue
I’m not sure which venue is right for my event. Can I visit all four of them? +

You sure can! Once we get a guest count estimate, we’ll suggest a venue or two that we think will suit your event best. If you’re still not feeling great about what you see (which is unlikely!) we can set up a tour to see the other venues. You can schedule a tour by contacting us here.

If I’m attending a concert at one of your venues is there someone I can chat with about renting the space for a future event? +

We do not have an event manager on-site during our shows. Feel free to take some photos of the space and reach out with any questions or to schedule a time to view the venue by contacting us here.

I’m looking to book a show at one of your venues, should I contact the special events email or number provided? +

Unfortunately, we do not rent the venue out to outside promoters for public events. If you have additional questions about booking at one of our venues, please contact booking@​high-​noon.​com

Scheduling
How do I reserve my date? +

To reserve your date we need the deposit with a signed rental contract. Once received, the date is all yours! Get started here.

Will I have to share the venue with anyone else? +

Nope, the venue is completely yours during your contracted time. 

Is there an extra cost to have my ceremony before the reception? +

No extra cost. We even handle the room turnover!

How long do I have the venue for? +

Our regular rental hours are from 10 am to 12 am with unlimited access to the venue.

What if I want to add an extra hour or two to my contract? +

No problem. There is an extra fee per additional hour that we would be happy to discuss beforehand.

Food & Drink
Can I choose my own caterer and vendors? +

Yes, you may use any licensed caterer/​vendors you would like. We have an incredible list of preferred vendors here that we highly recommend using!

Do you have adequate kitchen facilities? +

We do not have kitchen facilities on-site, however, we do have designated areas for easy catering prep.

Can I bring my own alcohol? +

Unfortunately no. We provide a full bar with beer, liquor, and wine. Our bar manager will work with you to discuss your needs and goals for your event. We also love to get creative and can make a personalized cocktail or two! 

Logistics
Do I need an event planner/day-of coordinator? +

Although not required, we highly recommended hiring someone or asking a friend to be your day-of coordinator. They can help ensure your event runs smoothly and keep everything on schedule. Our event manager is on-site to handle our staff, vendor load-ins and load-outs and to make certain that your event goes on safely without a hitch. 

Can I use candles for my décor? +

Absolutely! We just ask that all candles are enclosed in a vessel that is an inch taller than the flame.

Do you have any perks for my guests if they book through a particular hotel? +

Yes! We want to make sure your guests have an unforgettable experience during their stay. By booking at AC Hotel or The Madison Concourse Hotel, your guests will get a discounted rate.

Can my wedding party get ready at the venue? Will our personal belongings be safe? +

Each venue has a Green Room used for touch ups and to keep your personal items safe. Once you have your tour with the event manager, you can get a better idea of what the space looks like.

Can I pick up my items the next day? +

It is standard for venues to require all personal items/​décor and rentals be out of the venue by your contracted time. If you hire a day-of coordinator, they can take care of collecting personal belongings, gifts, decorations, etc. so you can enjoy your night and won’t have to worry about a thing!

We’re Here to Help

We’ll make choosing a venue the easiest item on your to-do list.

Our team is here to guide and assist every step of the way. From the beginning stages to the end of your event, your happiness is our success. 

Let’s connect and get your dream event started!